A Use Case: Real-World Example
The following case study is based on an actual client we helped mitigate risks and unlock new revenue opportunities (names have been changed for confidentiality).
Company Profile
A mid-sized technology company with around 200 employees distributed across the U.S., Europe, and Asia. The company developed software with both on-premises and cloud components for healthcare providers and payers, enabling efficient and secure data exchange. Their clients spanned the U.S., Europe, Australia, and Asia.
Business Problem
The company faced security requirements from clients seeking certification and assurances that their systems were secure and met privacy controls. Lacking these certifications was hindering revenue growth and increasing operational costs. They needed a fast, scalable, and sustainable solution.
ICE Solution
ICE began by conducting a comprehensive risk assessment, guided by multiple frameworks, to evaluate the company’s security posture. This initial report demonstrated to clients that the company was committed to cybersecurity and engaged expert help. It also highlighted areas for immediate improvement.
From there, ICE launched several initiatives:
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Technical Security
ICE performed vulnerability assessments, penetration testing, and hardening evaluations to identify and mitigate risks. Detailed findings and remediation steps allowed the company to make immediate security enhancements. -
Administrative Controls
Based on the assessment and insights from the company’s team, ICE implemented practical policies and procedures, documenting existing practices and establishing new ones to further reduce risk. -
Certifications
Given client demands, ICE guided the company through ISO 27001 certification. Building on this foundation, ICE helped the company achieve SOC 2 Type 2 and eventually HITRUST certification for products handling protected health information (PHI).
Ongoing Maintenance and Oversight
Once controls were implemented and certifications obtained, ICE continued to support the company with:
- Regular internal audits
- Employee security awareness training
- Vulnerability management
- Routine penetration testing
- Tabletop exercises
- Board reporting and governance
The Outcome
Since partnering with ICE, the company has doubled its revenue and successfully acquired complementary companies. They maintain their certifications, continuously drive down risk, and adapt to global privacy and security standards.
This case illustrates how integrating cybersecurity across an organization benefits top-line growth, operational efficiency, customer trust, and shareholder value—from the boardroom to the server room.
Secure Your Technology Company with ICE
Let ICE help your technology company achieve robust security, meet compliance requirements, and unlock growth opportunities with a comprehensive cybersecurity strategy.
